Using Your ShulCloud Account
Using ShulCloud
Quick Links: How to Log In | Update Profile | Tech Tips & How-Tos
Our website enables Beth Emeth members and BEECC parents to log in and manage your own account and profile, and make online payments & contributions. You can also register online for Religious School, BEECC and events, and have access to members-only content.
To Create or Change Your Password
(All Members and registered BEECC families already have an Account; please don't create a new one!)
- Go to this link.
- Put in your email address (the one we have on file) and click on "Email Password."
- Wait for an email with password instructions to arrive (it happens quickly) and set up/change your password.
- Now you can use the "MyCBE" or "Login" links at the top right of the website to log in.
PLEASE BE SURE TO USE THE EMAIL ADDRESS THAT WE HAVE ON FILE -- if your profile is not filled in, your account is under a different email address. Try another or check what is in the latest CBE directory, or contact office@bethemeth.org. See "Tech Tips" below for additional options. (Also see Tech tips if you share an email address with another member of your family.)
Update Your Profile
Once logged in, you can view and update all of your information on your account by clicking on your name at the top right of the site, and clicking on "My Account" in the dropdown menu. If you've been a member since before early 2020, we moved all your information from the previous system, but it is a good idea to confirm that your information is correct and update if needed. To get started:
- "My Profile" tile allows you to update your personal information. Click it and choose "View & Edit" to add personal information, contact info, Hebrew name, birthdate, anniversary and b'nai mitzvah information, etc. Update cellphone and work numbers but not home phone in this section. If you change your email address, remember that you'll need to use that for logging in next time.
- "My Family" tile allows you to update the same information for your immediate family members. (Please include only those family members who live in your home.) Choose "Add Person" if we don't have everyone listed.
- "My Yahrzeits" tile allows you to add and manage yahrzeits for you and the members of your household. (NOTE: when you add a Yahrzeit, you must fill in both the "Info" AND "Mourners" tabs.)
- "Edit My Addresses" tile (very bottom right) will allow you to edit your street/mailing address on file or add a seasonal address for snowbirding. Update your home phone number here.
If you have open charges on your account, you can go on the website at any time to make a payment or an additional donation. (We are also collecting the mail daily, if you prefer to send a check.)
Stay tuned as we activate more functions, and add/update information on the website as well.
Tech Tips:
We have provided a few tips below to help you start using the private areas of the site. If you have any questions about the website, logging in, or updating your information, please contact office@bethemeth.org. If your questions are financial in nature, please email accounting@bethemeth.org.
- To log in, be sure to use the email address that we have on file. This is the address where you should be receiving emails from CBE. If you want to use a different one in the future, you can change the email address in your profile, and then use that to log in next time, with the same password you already created. If you don't have that email and have several email addresses to choose from, contact office@bethemeth.org
- If one of the adult members of the family (or a BEECC parent) cannot log in, we may not have an email address on file for them. If another family member has a login, they can log in, go to the "My Family" button and add or correct their family member's email address. Then the family member should be able to create their own login, using that email address. (Note: even if they will not be actively managing the account, they may want to register for events in the future.)
- If you used a shared email address for both adult members of the family, you will need to share the same login password. Also, the email can only be attached to one person, so all CBE emails will be addressed to that person.
- To get to the main Member/Account page, once logged in, use the "MyCBE" link on the main site menu.
- To make a payment, log in, go to the member/account page as above, then click on the top left “Pay or Donate Online” button (it may only say “Donate”) and choose "For account balance."
- To add a new payment method, on the member/account page, select the "My Payment Methods" tile, then "Add New Payment Method." In the drop down at the bottom, select “Credit Card or "eCheck/ACH" and click "Add card to this gateway."
If you are adding the ability to pay by eCheck/ACH:- It will still say “add card” even if you are adding a bank account.
- There is a special verification of your account via a process called "Plaid." Here are detailed instructions with screenshots.
- There are three ways to make a contribution online: (1) Log in, go to "My Account" as above, and click on the "Donate" button. Choose "A donation," and use the dropdown to choose the type of donation or the fund you want to contribute to. Or, (2) you can use the orange Donate link at the top of the site to view various types of contributions/dedications and related information, and a list of funds with their descriptions. Then click on the link for your choice. Once logged in, it will take you directly to the form with that fund or type of donation or dedication pre-filled. (3) Lastly, if there is a program or event that includes a request for donations, you can use that event/program's form to make a targeted donation.
- To check recent payments:
- On the member/account page, click on "My Transactions" and click on "View All Transactions."
- Dates of payments will correspond to the date that we deposited the check or processed a payment.
- Just to the left of each transaction is an orange down arrow.
- You can click it to expand each line and it will show you which charges the payment was applied to, and how much was applied to each charge.
- To update your address or salutation name:
- On the member/account page, select "Edit My Addresses."
- Click "Edit" on the lower right.
- Click the address box to select and edit.
- To update salutation name, select "Manual" instead of "Automatically Generated" and update your name(s).
- To update your address, make edits in any field.
- (Please do not update "Annual Current Start Date" or "Annual Billing Start Date," unless you are a snowbird who will receive mail at a different location for half the year!)
- Click "Done."
- Don't forget to click "Save Changes to Addresses" on the bottom right!
- To change what's in the online member directory and add a photo:
- Once logged in using the "MyCBE" menu tab or "Login" link, click on the "Edit My Directory Listing tile.
- Here you can change what is SHOWN in the directory for each person in your account, and upload a family photo.
- To update the actual information in your online profile (which will also update directory information), use the Update Your Profile and Tech Tips information above to go to the account section for each type of information.
Sun, December 22 2024
21 Kislev 5785
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Shabbat/Holiday
This week's Torah portion is Parshat Miketz
Shabbat, Dec 28 |
Candle Lighting
Friday, Dec 27, 4:39pm |
Havdalah
Motzei Shabbat, Dec 28, 5:38pm |
Erev Chanukah
Wednesday, Dec 25 |
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